Existing Customers, who are suffering from problems in closing their invoices with us after continuous request for paying, they are flagged as ACCOUNTING NOT STABLE at their Customer Login area after logging on. With that flag, the customer will face the following:
1- No new Sales Orders can be processed for him.
2- Any tech support ticket will be handled with low priority as general customer service instead of SLA 1 hour. This is considering that with our large number of tech support inquiries we classify the ACCOUNTING NOT STABLE customers as lower in tech support priorities.
3- If customer did not settle his accounting issue, all his services will be cancelled gragually including Server Hosting, Tech Support, System Updates, White Lables and market News.
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